Delivery Information

Free Standard Shipping

Free standard shipping is included with JUNO SIGNS yard-sign orders unless a product page, checkout page, or written quote states otherwise.

Production Time

Our normal production target is 1–3 business days after we receive full payment, usable artwork, and any required proof approval. Large orders, artwork problems, holidays, severe weather, or equipment issues may require additional production time.

Production time is separate from shipping transit time.

Shipping Time

Shipping and delivery dates are estimates and are not guaranteed. Transit time begins after production is complete and the order has been accepted by the shipping carrier.

Tracking Information

When tracking information is available, it will be sent to the email address provided with the order. Please allow time for the carrier’s tracking system to update.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address. Please contact JUNO SIGNS immediately if an address needs to be corrected. We cannot guarantee that an address can be changed after production or shipping has begun.

Additional shipping charges caused by an incorrect or incomplete address may be the customer’s responsibility.

Carrier Delays

JUNO SIGNS is not responsible for delays caused by shipping carriers, severe weather, natural disasters, incorrect addresses, or other circumstances beyond our control. We will assist with a carrier claim when appropriate.

Damaged or Incorrect Orders

Please inspect your order promptly after delivery. If your order arrives damaged, defective, or incorrect, contact JUNO SIGNS as soon as possible.

Please include your order number and clear photographs of the products, shipping box, packaging, and shipping label. Keep all products and packaging until we have reviewed the claim.

If JUNO SIGNS confirms a production error or shipping damage, we will provide an appropriate solution, which may include a replacement, reprint, store credit, or refund.

Lost or Stolen Packages

Please contact us if tracking information shows a delivery problem. JUNO SIGNS is not responsible for packages lost or stolen after the carrier confirms delivery, but we will provide available shipment information to help with a carrier claim.

Questions About Delivery

If you have questions about production, shipping, tracking, or delivery, please contact JUNO SIGNS through the Contact Us page.