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Privacy Policy

Last updated: September 5, 2026

JUNO SIGNS respects your privacy. This Privacy Policy explains what information we collect, why we collect it, and how we use and protect it when you visit our website, create an account, request a design, contact us, or place an order.

1. Information We Collect

We may collect information that you provide directly to us, including:

  • Your name, company name, email address, telephone number, and billing or shipping address.
  • Order details, product selections, quantities, comments, and customer-service communications.
  • Artwork, logos, photographs, designs, and other files you upload or send to us.
  • Account information if you create a customer account.
  • Marketing preferences, including whether you choose to receive our newsletter.

Our website may also automatically collect limited technical information, such as your IP address, browser type, device type, pages visited, referring website, and the date and time of your visit.

2. Payment Information

Credit and debit card payments are processed by our secure third-party payment provider. JUNO SIGNS does not receive or store your complete card number or security code. Payment providers may collect and process information according to their own privacy policies.

3. How We Use Your Information

We may use your information to:

  • Process, produce, ship, and provide updates about your order.
  • Prepare artwork, provide proofs, and complete requested design services.
  • Respond to questions, requests, claims, or customer-service concerns.
  • Prevent fraud, protect our website, and maintain business records.
  • Improve our website, products, and customer experience.
  • Send promotional email only when you have chosen to subscribe.
  • Comply with legal, tax, accounting, or regulatory requirements.

4. How We Share Information

We may share information only when reasonably necessary with service providers that help us operate our business, including payment processors, website hosting providers, email providers, shipping carriers, technology providers, and professional advisers.

We may also disclose information when required by law, to prevent fraud, to protect our legal rights, or in connection with a sale or transfer of the business.

JUNO SIGNS does not sell or rent customers’ personal information.

5. Artwork and Uploaded Files

Artwork and other uploaded files may be stored as needed to prepare designs, produce orders, provide customer service, maintain order records, or handle reorders. Please do not upload confidential personal information that is not necessary for your order.

6. Cookies

Our website may use cookies and similar technologies to keep items in your shopping cart, maintain your session, remember preferences, support checkout, improve website performance, and help protect against fraud.

You may be able to control cookies through your browser settings. Disabling necessary cookies may prevent parts of the website or checkout from working correctly.

7. Email Marketing

We will send promotional emails only when you choose to subscribe. You may unsubscribe by following the instructions in an email or by contacting JUNO SIGNS. We may still send non-promotional messages concerning your orders, payments, account, or customer-service requests.

8. Data Retention

We retain information for as long as reasonably necessary to complete orders, provide customer service, maintain business and tax records, resolve disputes, prevent fraud, and meet legal obligations. Retention periods may vary depending on the type of information.

9. Data Security

We use reasonable administrative and technical measures intended to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.

10. Your Choices and Rights

You may contact us to request access to, correction of, or deletion of personal information we maintain about you. Some information may need to be retained for completed transactions, fraud prevention, tax records, or other legal obligations.

Additional privacy rights may apply depending on where you live. We may need to verify your identity before completing a request.

11. Children’s Privacy

Our website is intended for customers who are able to place business or consumer orders and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

12. Third-Party Websites

Our website may contain links to third-party websites. JUNO SIGNS is not responsible for the privacy practices or content of those websites.

13. Changes to This Policy

We may update this Privacy Policy when our services, website, or legal obligations change. The updated version will be posted on this page with a revised date.

14. Contact Us

If you have questions about this Privacy Policy or want to submit a privacy request, please contact JUNO SIGNS through the Contact Us page on this website.